Refund policy

Please check your purchase before you complete your checkout. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on items purchased via our website.

Exchanges or Refunds
Unfortunately, we cannot offer exchanges on items purchased via our website.

Please get in touch if you have questions or concerns about your specific item.

If and when a refund is issued, please note that our refund policy is specific to PayFast and their T's & C's

Credit and cheque card refunds can take up to 7 and 10 business days, and Instant EFT refunds between 2 and 3 business days due to risk checks that are performed by banks